Be well insured to enjoy your holiday in complete peace of mind!

Students enrolled in any type of lessons are not insured by esf. Lessons are not refundable. It is therefore the responsibility of the students to check if their personal insurance covers them for skiing or to take out a ski insurance.

This is why esf Valmeinier offers the Carré Neige (valid during your stay) or the Carré Neige Intégral (valid before and during your stay) to provide you with all the necessary insurance coverage and assistance in case of an accident during your stay.

With Carré Neige, you benefit from the skills of the best professionals in the field and complete services, from rescue on the slopes to reimbursement of ski passes and ambulance transport.

You protect yourself and your family and limit the costs which can often reach high levels in the mountains.

So, if you want to ski and hurtle down the slopes with peace of mind alone, with family or friends, you should consider taking out Carré Neige!

How does it work?

How much does it cost?

At esf Valmeinier, the Carré Neige is offered as an option for 6-day lessons when you purchase your lessons. 

All ages: €19.60 for 6 days, (valid during your stay) in Valloire (Carré-Neige)

All ages: €24 for 6 days, (valid before and during your stay). Trip cancellation insurance - Carré-Neige Intégral

You can also take out this insurance directly at the lift pass office when you buy your lift pass, except, of course, for the Carré Neige holiday cancellation insurance.

What happens in case of an accident?

Carré Neige covers the expenses as soon as you have to contact professionals to rescue you, search for you, or to provide you with first aid.

The advantages of Carré Neige

  • Rescue and evacuation
  • Reimbursement of ski passes and lessons
  • Additional guarantees: reimbursement of medical, pharmaceutical and hospitalisation expenses in addition to the compulsory health organisations; legal defence and recourse guarantee; ski damage
  • Repatriation
  • Evolution of the guarantees and the readability of the contract:
       01/ Full coverage from the first day (no distinction for the duration of ski passes and lessons between less or more than three days),
        02/ Reimbursement from the first day,
       03/ Single excess of €40 per case, no more guarantee limit (maximum amount per person and per claim €50,000),
       04/ Additional reimbursement of medical, pharmaceutical and hospitalisation expenses
       05/ Better coverage in case of bad weather

Reimbursement of ski lessons* (This is not done by esf, but directly by the insurer).

  • In the event of an accident preventing the insured person from skiing
  • In case of illness
  • In case of early return of the insured's family
  • In the event of repatriation of the injured person covered by Carré Neige
  • To one (and only one) parent covered by Carré Neige who has to look after their injured child also covered by Carré Neige.
  • If the ski lifts are shut down due to bad weather lasting more than 1 day for more than 80% of the capacity of the ski area.*Detailed conditions on

What is the procedure to follow in the event of repatriation?

Beyond 150 km, if your state of health requires it, you can request repatriation by calling Europ Assistance on: 01 41 85 85 96.

For distances less than 150 km and on the day of the accident: in order to obtain coverage or reimbursement, you can contact the Carré Neige management centre on 04 79 07 36 11 or 04 79 07 36 12

How to obtain reimbursement for ski lessons?

Fill in the claim form available on the Carré Neige website or in Carré Neige sales outlets (ESF) within 8 days and then send it with the supporting documents, to the following address:

DIOT Montagne Assurances Carré Neige
BP 19 73 704 Bourg Saint Maurice Cedex

Attach the following supporting documents:
Original lift pass (and/or proof of purchase of the lift pass and Carré Neige).
Initial medical certificate from the doctor specifying the nature of the injuries and whether or not there is an inability to ski.